Recent content by kssharma

Hi, Canon sent me a replacement already.

Thank you! Came in the colorful retail box :)

An update: Received the printer- The printer looks new to me and there is no way I can find if it is a refurb unit. Received a return label with the box. Packaged the old one and sent it back to Canon. Printed a datacolor test image after setting it up and it looks awesome!! Thanks for the...

Yeah, I don't mind even refurb since it is coming directly from Canon. I'll report back once I have the printer.

Indeed and thank you!

Sure, They actually replaced the complete printer as the printhead wasn't available in the inventory. I am hoping it's either a new or refurb unit :)

Just an update: Someone from the Canon tech support team called me after chat support failed to resolve the issue (chat support took control of my system and tried many setting changes that didn't help.) The gentleman was quick to notice an issue with the nozzle check in the PM color and...

Sure I have stopped doing deep cleaning. Seller isn’t very cooperative but hoping to hear something from him.

The seller told me the printer is as good as new and mentioned same in the listing. I even specifically asked him about print head and he said there is absolutely no issue with it . But it wasn’t as it happened from the first picture I printed. Will dispute the purchase with PayPal as I have...

It’s alright. I came here to find help and the real issue, however, bad it maybe. I purchased this printer from someone and probably will have to dispose since canon will not honor warranty without the original receipt which I don’t have. I’ll open a case with PayPal to see if I have...

Appreciate your help. I Will try with new ink tanks and update back.

Thank you, I did deep cleaning on the suggestion of Canon support. Will wait until I get the new ink to try anything else with the printer as suggested by Mike.

I didn't run cleaning in a row and did it few hours apart. Using canon inks

Thank you, I'll not print anything else from it. The print exited from the top end where the flower starts. It is happening since the day I got this printer (06/08 to be precise) It is a used printer.

Indeed I am, and someone on another thread suggested to post on this forum so I am here since it is more focused on printing. I can't try with new inks as my inks are in transit and FedEx is taking forever to deliver them. Trying to get the ink tanks locally and will update the results here...