Recent content by Hawkeye249

Thanks for your reply and attempts to assist! When I View Printer Status in addition to the expected screen an additional popup opens advising "Paper is jammed at the paper output slot" Selected Display Print Queue and queue shows - with no entries. When I select Printer, Pause printing is...

"Have you checked to see if the original print job is still in the Print Queue or was that deleted? :)" Cannot get to Setup menu to cancel in printer. When powered up paper jam message appears on LCD and no input except OK allowed. Print job in PC canceled long ago. I have a Canon Pixma...

Thanks for your quick reply! Tried inserting & jiggling paper. Although the problem started several days ago and both devices had been shut down, tried the rebooting. Also, per Canon website, removed & replaced cartridges and print head with power on. (When did so previously, power was...

Hi! New here, old chronologically. I have a Canon Pixma MX870 that tells me there is a paper jam in the output tray. There is not. Slightly over a year old, so out of warranty. It doesn't come to a ready to print state, so I can't run the cleaning steps. Lightly used and always with Canon...