Hawkeye249
Newbie to Printing
- Joined
- Oct 29, 2011
- Messages
- 4
- Reaction score
- 0
- Points
- 7
Hi!
New here, old chronologically.
I have a Canon Pixma MX870 that tells me there is a paper jam in the output tray. There is not.
Slightly over a year old, so out of warranty.
It doesn't come to a ready to print state, so I can't run the cleaning steps.
Lightly used and always with Canon cartridges.
Took out the cartridges and print head - all look good and no paper/foreign matter behind head.
There is some ink on the rail the head slides on.
I suspect either that ink on rail is causing the problem or there is a broken sensor.
The last paper I successfully printed on was Epson photo quality ink jet paper, letter size.
One page fed crooked in the rear tray but stopped with only a bit inside and was easily removed back out without a tear, just a slight crease.
I used a photo paper setting when I printed, but it is low end paper. Suspect more ink was used than appropriate for said paper.
While waiting for helpful reply, I will use swabs to gently clean the slide rail and continue trying to find a broken sensor.
THANKS IN ADVANCE to anyone who assists!
Bob
Cleaned the rail, replaced the print head and cartridges, powered on = same LED message:
ERROR
Paper output slot
The paper is jammed.
Clear the paper and press OK
New here, old chronologically.
I have a Canon Pixma MX870 that tells me there is a paper jam in the output tray. There is not.
Slightly over a year old, so out of warranty.
It doesn't come to a ready to print state, so I can't run the cleaning steps.
Lightly used and always with Canon cartridges.
Took out the cartridges and print head - all look good and no paper/foreign matter behind head.
There is some ink on the rail the head slides on.
I suspect either that ink on rail is causing the problem or there is a broken sensor.
The last paper I successfully printed on was Epson photo quality ink jet paper, letter size.
One page fed crooked in the rear tray but stopped with only a bit inside and was easily removed back out without a tear, just a slight crease.
I used a photo paper setting when I printed, but it is low end paper. Suspect more ink was used than appropriate for said paper.
While waiting for helpful reply, I will use swabs to gently clean the slide rail and continue trying to find a broken sensor.
THANKS IN ADVANCE to anyone who assists!
Bob
Cleaned the rail, replaced the print head and cartridges, powered on = same LED message:
ERROR
Paper output slot
The paper is jammed.
Clear the paper and press OK