Recent content by gsnow

Thanks stratman. I appreciate you both taking the time to help. I'll talk to my colleague about what our possibilities are and keep you posted on any developments.

Ok, thank you! I have not upgraded the firmware. It is a process involving IT. Is it possible that that may help? It currently is using Version 2.86...which is a bit confusing because on the Canon usa site it shows the last diver version as 2.03 from 2016...

We have a Canon PRO-1 printer which was purchased shortly after it was released. I've included an image of the resulting Nozzle Check pattern which has shown the same clogged Grey since the problem took hold. I noticed the issue about a year ago and have not printed any images since then but...