Oki C9800 "communication Error"

[gorymeraz]

Hello, i have an oki C9800 printer, i bought it recently, i turn on the printer and it says "checking system, wait for 5 minutes", after that it says "communication error" whitout any kind of error code, and it doesnt let me do anything else, it gets blocked, so what can i do? i already tried to change the drums and toner and it stills says the same thing, i tried to connect it to my computer and stills says the same thing.

hope you can help me

 

[PeterBJ]

I don't know this printer, so I have no ideas to what is wrong, but here is a service manual: http://einfo.thecircledelivers.com:8081/Techs Folder/Manuals/C9600_9800_MM_Rev2.pdf

 

[The Hat]

It sounds very much like a sensor on the paper path is eider stuck bent or broken, try and follow the paper path to and from the toners you might be able to see which sensor is causing the trouble..

 

[turbguy]

Do you have a driver for the printer installed on your computer?