!HELP! BRAND NEW L11050, there is a problem with color cyan.. I already tried 6 head cleaning

FlammaAvis

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BRAND NEW L11050, there is a problem with color cyan.. I already tried 6 head cleaning, 30 minutes interval between head cleaning. and 1 power flush. stopped using for 1 hour. but still there is a hole in Cyan color in nozzle check.
May be an image of ticket stub and text that says 'BK Y M c Serial SerialNumber Number Firmware F Borderless Color Pages B/W Pages 07.69.TL06NA 69 TLO6NA 07.69 07 With Border Color Pages B/W Pages O 27 3 Blank Pages Total Pages First Time Printing 30 0 30 2024/05/22 2024/'

 

Ink stained Fingers

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You can try to move a piece of kitchen paper under the printhead and wet the paper with some window cleaner and let it sit there for a while. But beyond that I would go and claim warranty for such a printer since you say it's a new printer.
 

bplaman

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Hello.
If you use ORIGINAL (native) EPSON inks, then try the “capillary effect” method.
To do this, do a STANDARD head cleaning, but do not print a nozzle test right away, but leave the printer like that for one day.
After a day, print out the nozzle test. Everything should be OK.
 
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