canon mp-510 problem

[yuriythebest]

just bought a canon mp-510, did everything as said in the manual,
and the lcd screen says "error code 5010". Couldn't find any definition or clarification for what it means, please help.

 

[yuriythebest]

never mind- the computer store people replaced it and this one works fine.

 

[yuriythebest]

in case anyone is interested here is the official canon.com reply (after I replaced my printer btw):

Dear Customer,


Thank you for your recent enquiry regarding your Canon product.

In response to your query, please be advised that the error code "5010" indicates there is a scanner error and the printer will require service.

If the printer was bought recently you can contact the dealer and check the replacement program.

If you are outside the replacement policy, please find below a list of authorized service centers for your device and some packaging instructions:

The following office peripheral products: A3 and portable printers which are still under warranty, Laser Beam Printers, PC/FC Copiers, Multifunctional Devices and Fax machines benefit from on-site service.

On-site service can be arranged by dialing 0870 400 2080, or by contacting

Canon Ireland Ltd (Fax, Multifunctional and PCFC Copiers)
Arena Road
Sandyford Industrial Estate
Dublin 18

Tel: 01 205 2400
Fax: 01 295 8141
Web: http://www.canon.ie


Yours sincerely,

Canon Support Centre

Should our answer not fully resolve your problem, please feel free to either re-submit a new query by clicking here, or alternatively call our support helpdesk stating the 7 digit reference number in the subject of this email.

We aim to answer queries as soon as possible. Responses on average take 2 to 3 business days (or the next working day if submitting on a weekend or public holiday).