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Thanks Stratman, I'm using the correct cartilages for the printer. The cartilage chips could be dated. After I clean the heads and if I still receive the error code, I'll take the cartilages back to Staples to see if they will exchange them. Cheer:fl

I have a question. I have a Canon MX700 and it posted a U150 code. I had a 3rd party cart, Cart World refill and two OEM carts. I replaced all with new OEM carts. The red light that should light up when good carts are inserted correctly did not light up and still receiving the code U150. Any...