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Ferny - I did reach trigger37 via email. If you go to the search box above and type in trigger37, it gives you a way to email him directly. I showed him your video link. He has a repair manual that he sells for $15 (along with virtual help) to teach you how to disassemble the whole printer and...

Ferny! Oh my goodness - that is EXACTLY what it looks like! So frustrating! So, how much does it cost to have someone take a look at it? Is it something we can do ourselves? Is it worth fixing or do I replace the printer? How do I reach trigger37?

We've had our printer for several years without incident. However, it recently started to "spit" ink! Basically after we print a document and it begins the "after-print cycle" it spews/leaks a fair amount of ink into the document tray (ruining any paper that is still in the tray after the...