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Bad news... Here are the scans of the print nozzle after thoroughly cleaning the print head, nozzles and purge pads and unit and installing new Canon print cartridges and running 5 or 6 cleanings and 3 or so deep cleanings. I am disappointed and frustrated. Many of the colors are not...

By the way, what purpose does the purge unit serve and can the printer work without it? If so, for how long?

This is super helpful. I'll try and report back. Thanks. One more question....where are the outlet ports on the bottoms of the trays?

I have been trying to get my purge unit to drain on my Canon MP830 and I am having trouble even figuring out if I actually have a problem or not... I have cleaned the print head and cartridges, removed the purge pads, and cleaned the purge tray. When I pour water and Windex into the purge...

Ok, so I got the purge pads off, cleaned the pads to get them to be white, and put some water onto the purge trays....but the water just sits in them. What should I do now? Shall I try to get a flexible syringe to suck out any clog in the tubes as ghwellsjr recommends and/or should I consider...

I will try to remove the purge pads and clean them and do what pourhaus did in #19. For further clarification: 1) Any ideas on how to remove the purge pads? Tweezers? 2) I don't know how Pourhaus got the printer to print all of the colors including the black, after he cleaned the purge pads...

ghwellsjr...Thanks very much! Ok, so now I have followed Trigger37's instructions for putting water on the purge pads and unfortunately, the water doesn't seem to drain. Before I concede that the purge unit is completely faulty and needs to be replaced, should I do anything else, like use...

Does anyone know where the "wiper contacts of the purge unit" are and if so, can you please describe and/or show a photo pointing to them? I was instructed to clean them with paper towel and Windex. Thanks!

Thank you for the reference to the #19 photos. Unfortunately, I still don't really know or understand where that is? I can't seem to locate those on my Canon MP830. Please advise how to find those.

I have the same problem with my Canon MP830...my PGBK doesn't work though it is half filled. Where exactly is the print pad that I am supposed to flood with Windex and what does it look like? I have taken out the print cartridges as well as the black plastic unit that holds all 5 cartridges...