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Thanks very much for your reply. I really appreciate your help. I've bookmarked the two links you gave me, which I'm sure will be useful. After using nearly two ink cartridges in deep cleaning, I went to Staples today & bought another black ink cartridge - a genuine one this time. I fitted it...

Hi everyone, I have a Canon SmartBase MP370, which I use on a daily basis. The other day the black ink refused to print. I have carried out all the maintenance suggested, changed the ink tanks & reinstalled the drivers. All to no avail. Am I missing something simple? Is there anything else I...