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Thank you all for your help. I admit, that I was really at a point where I wanted to get rid of this printer. But, I continued with a couple more alignments, and today, I did the very last one, and that top line finally had a square that changed. I quickly cranked up Photoshop, did a...

Could you please include a link to the reference in regard to the first line? Also, is it the goal to have all the "best" square in a specific column. I notice that you have a large number in column five. Thanks, Lynnea

Hi, Thanks for your help. I do have the latest firmware. I will check with Epson support re the first line. I will query them about it. Thanks for that tip. I did have a print problem before I started the print head alignment. I did a nozzle check. I did a cleaning. Both were good.. My...

I have done 15 sheets of print head alignment today, and I do see improvement. But, just no change with the first row. All the numbers are now crisp. I plan to do more sheets tomorrow. Any idea about the problem with the first row? I am checking the squares with an magnifying glass, and I...

Here are the three alignments I have done today. The first row doesn't change. The other rows do change. Lynnea

I have done several print head alignment sheets. The first row just never changes. It doesn't matter what number I use for the "best" square, the result is always the same and all the squares look alight. I am in email conversation with Tech Support, and I will be doing my third round doing...