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WOW! thanks - that did the job. I printed using 'Photo printing' and Microsoft Word and it came out perfectly. I was blown away, so I went to Standard Printing and of course the problem came back. can I ask, for my benefit and learning: why does it come out ok for Photo Printing but not...

When printing B&W (or any printing needing Black ink) I am getting quality issues. I was previously using the OEM cartridge that came with the printer (never fiddled with it) and this started happening. So, replaced it with an after market Color and Black cartridge (The color had become quite...