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The printer displays error code EC31-2F09. I’ve noticed that the print head doesn’t stop over the purge unit. Before the error appears, you can also hear a sound as if a gear is slipping. After restarting the device, it sometimes manages to make one print, but then the error comes back. Thank...

Hi Everyone, I am currently using Canon ImagePROGRAF PRO-2000, PRO-4000, and PRO-4100. I’m looking for some technical assistance.