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Many thanks- I'll try the procedure you outline. I know Fixyourownprinter.com- I got data from them to repair my Apple Laser printer, still working fine. Thanks again, Duane Bluhm

I'm interested in a manual for the Epson r380. I have an almost new unit with one cartridge (yellow) not printing- I've tried a new cartridge, no help. Epson says that since it was 5 weeks out of the 1-year warranty I'm on my own. Duane bluhm email: duanebluhm@gmail.com