Search results

  1. G

    K5400 disconnect

    Let me know if you'd still like some parts or the entire printer. I have replaced it with an all-in-one and a mono laser - both are working properly and it's way less trouble.!!! HP were quite cooperative but could not solve the problems - even after three replacement printers.
  2. G

    K5400 disconnect

    HP have agreed to send me a credit to replace this printer. I think it'll wind up in the dumpster once the ink has run out. HP replaced it three times and the problems couldn't be resolved. It actually printed very nicely but the other issues made it unusable!!!!
  3. G

    K5400 disconnect

    The nightmare continues - I have now had four of these dogs - first one would disconnect after a few hours of idle time. Second one generated noise on my speakers and failed completely after two days. Third one wouldn't initialize at all. Fourth one (current) lead to a faulty printhead, noise...
  4. G

    K5400 disconnect

    Thanks for your help - I have had the printer replaced by HP and the replacement has not dis-connected in two days so that issue seems to be resolved. I assume it was a power management issue of some sort. The new printer has a different firmware level so something got fixed or changed!!! The...
  5. G

    K5400 disconnect

    Thank you - no there is not a USB Hub involved. I have tried moving the USB connected devices to other ports and everything else works from other ports. I have also swapped the actual cables where I could. I have 4 USB connections - the monitor, a webcam, another printer (HP2175), and the...
  6. G

    K5400 disconnect

    I have a HP K5400 Ink Jet printer that disconnects itself after a few hours of being idle. I have reloaded all the drivers. I have de-selected all USB ports and then reconnected them on restart. I have moved all the USB connections to new ports. It's simple enough to solve - just turn the...
Top