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Tin Ho, thanks for your reply. I tried your suggestion but it didn't work. I pressed 'stop/reset' button button just once and then 'yes' on the screen and the msg still comes up again. I also tried to power cycle before attempting to reset and I still get same result.

Hey guys, I wish I found this forum before I bought a bunch of G&G cartridges or my printer for that matter. Never could have imagined that ink replacement could cause so much headache. Anyway, a couple of cartridges ran out of ink. I put the G&G compatible CLI-8 cartridge in and as per...