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Thanks for the reply. I'm using compatible toners. I'm new to laser printers, so I can only guess what the feed roller shaft is based on its name. I'm not really sure how to check that but I'll have a look. Not sure what the "ground contact" is. 🤔

Everything was printing fine on my Brother HLL3210CW, until one day out of the blue I kept getting the "No toner" message. It wouldn't go away, and according to my computer, it was the black toner it wasn't detecting (even though it was 80% full). I purchased and replaced the black toner, and...