Thanks for the excellent input everyone I really appreciate it.
well...I haven't been able to resolve the issue and I do not feel I can properly clean anything without some disassembly. The more I wipe it seems the more ink comes off of something!
So now - just how is this unit broken down...
Our MX472 has been working properly for a number of years. A few days ago it failed during a print request and posted code 5100. I could see color ink where the pads are located so I removed the color cartridge and cleaned up best I could. The cartridge was oozing too much so I replaced it...
My favorite printer is on the blink so I am here trying to find information to help me save it! I have too many ink cartridges to switch models too.
Printer is Canon MX472