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OK The Hat. I'll look into those. Thanks.

Hello Hat. No that doesn't work either. I think that I'll dump the Canon and buy another make. But which one? Thanks to all of you for all advice. Sorry it didn't work out.

Yes I did try to run the update again and in fact when I later reloaded the installation disc it automatically went on line for the latest up dates. I cannot remember whether the update was firmware or something else.

When I purchased the printer I installed it from the disc supplied within the package. I can change paper dimentions to A4 or anything else and then confirm. I always match the printer menu to the paper selection on the standard Windows 'Print' command. I can see no fault with my setting of page...

Yes, I'm using only Canon software to scan. I only use Textmaker when I'm writing letters etc in that program. I have tried using both wifi and usb connections. No solution observed. Yes agreed. Scanner works. Scanned, saved pdf, direct copy function on printer or a long full A4 document from...

I get a print cut-off if I use 'Copy', from the printer controls as well as from the computer. I scan and download as pdf and then print from A/Reader. Still cut-off. To clarify: I get a bottom of the page cut-off whatever I try to print whether from 'Copy' on the printer, print from a text...

I should have added that there is no apply button on my 'Print' page setup screen. Just 'OK'. However the default is 'Letter' . I use A4 so I have to change to that as the printer is loaded with A4 paper.

I use and have used for a couple of years, a purchased program 'Textmaker' by 'Softmaker'. Adobe Acrobat Reader. I have not had issues with this before.

Uh! I have an appointment at the town hall. Must go. Thanks for all your suggestions today. I'll log on tomorrow.

Yes, the full scan page appears complete on my monitor.

Re pdf. I'm sorry I misunderstood your post. Making test now. I'll report when completed.

Well, I get the same results printing from my 'write' program on my computer but I'll try VueScan tomorrow.

Yes stratman. I had the same page (matched yours) on my computer and activated 'Default'. No joy though.

stratman. yes I did reboot after I uninstalled the machine. The printer is out of warranty. I may have to abandon the Canon and get something else but I don't like to give up. Anyway there are a lot of negative comments on most printers on the market so which to chose. I had an HP all-in-one...

Thanks The Hat, tried as per suggestion but same result. Printout 2" above base of A4 paper. Page size set for A4 - plain paper A4 in Casset Type:- Plain Paper Paper src:- Auto Print Quality:- Standard

Hello stratman. Sorry if you thought that I'd ignored your earlier comments. I did take notice of these but the situation is no better. This morning the printing is very erratic and sometimes I was only getting half a page and the next three quarters. I've tried to factory reset as per manual...

Hello Hat, I've followed your advice and deleted the printer completely from the computer but the re-installed machine leaves a margin of between 1" - 2" at the bottom of the printed page. Meaning that a full A4 does not get completely printed (copied or written). I've tried increasing the...

Ok Hat, thanks. I'll do that and see what happens.

Thank you PeterBJ and stratman. I have verified at each usage that the paper size matches the correct settings but still no positive result. It seems as though the printer software doesn't recognize the paper sizes. I get the same problem when printing text that I have typed on my computer...

Hello PeterBJ I have tried the suggestions mentioned in the link that you provided but to no avail. I have extensively read and followed the manual for my TS8051 but I still can't fix the problem and I can't find a way to reset to factory default either. More on the factory reset procedure. The...