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Me too. And I HATE throwing things out. :(

Hi guys! I think the printer is damaged past diy repair, given everything that's been said on this thread and all the different ways I've tried to fix it. I've found one on ebay for $100. :) I'm happy with that.

Yikes. Yes that's been my conclusion, too. How long has this thread been going on? Has it been a week? More? Meantime, I'm sick as a dog, got no printer, trying to maintain some kind of work schedule. I think it's time for a new printer. :rolleyes: You've all been as sweet as apples in the...

The strip is marked with an s on the right side, which I'm guessing should read right, and it does. The left side includes a pin hole for the spring thats holding it. So there its really pretty clear which way it should go, I think. @jtoolman. I've uploaded a new video here...

Waaaah! It didn't woo-rk! I got the strip in ok. It actually wasn't that difficult. Just a question of finding a decent vantage point. The print head moves very slowly back to its housing, makes a some promising clicks and whirs, sounding very normal and then moves back into it's housing...

I think somebody wanted to know why I could move the printhead without pulling the plug. But whatever. I haven't been able to look at threading the strip into the sensor where it's supposed to be. And yes, that is the problem. I did look at this video and it makes perfect sense. I spent half the...

yeah, but now that I'm looking at it I'm not at all sure it'll give me better access to the back of the printhead. hmmm.

I have not actually taken the case off the printer. I may be that that's all I need to do to get access. Thanks for the warning! Impulsive, I-can-do-it-all-by-myself me would have dove right in!

Ok- but it looks like I'll have to remove the printhead to get it re-threaded. I fumbled around back there with my fingers looking for something obvious, but that's not going to work. It is a heavy printer. I had my husband put it on the floor next to my bed, but I don't recall it getting bumped.

Actually, that's an interesting question. I was able to, and in the back of my mind was this process you describe of pulling the plug because I've done it before. I don't seem to need to now. I can see where the printhead lock is and I can depress it and release the printhead that way. Video...

With the printer powered off- it doesn't need to be unplugged to do this- I can move the printhead fine all the way either direction. And I just checked to be sure the strip is oriented correctly and it is. I did notice that the spring is a little wonky and tightened it up a bit. It started to...

From the s end.

Hello JToolman. Good to hear from you. The strip is attached correctly- exactly as per the photos you just posted. Does it matter which way the s's on the right end read? Is this strip attached anywhere else besides these two points?

@The Hat the timing belt is moving along with the printhead. That would seem to be indication that it's on right, right? @PeterBJ I can't make out that picture to save my life! The strip (we are talking of the cellophane strip still, right?) is in no way attached to the printhead, nor does it...

Hmm. Yes, I did wonder if "home position not detected" might bring this issue back to that strip. It got dislodged when my husband brought the printer up to our bedroom while I was in bed sick. (still not 100%, but getting better. Ever heard of Lyme Disease? We get a lot of it around here) I was...

That was a good thought, I thought. So I turned it around, but that didn't work. I looked at the trouble shooting guide in the manual, and it looks like what I have is a fatal error. That, according tp the manual could be one of three things: external force on the CR unit PF motor is not...

Ok- websnail- is that the email on your profile? It'll be an hour I think before I can get that up- its morning here and I got a few things to attend to. Thanks so much for your help. :) @PeterBJ- I think I found this manual but it was taking so long to download it timed out on me. I got it...

Sorry about the picture orientation- the forum seems to have done that.

Hi websnail- thanks for responding. :) Here are two photos- of the where the left side of the cellophane ribbon is attached and of the ribbon behind the printhead. I have a hunch that the ribbon should be attached to the printhead somehow if it's carrying any information, but fumbling around by...

Thanks for posting the photo, Tudor. :-)