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Thanks guymark for the help and insights. It is back in service. I have to spring for a cartridge set.

Thanks again guymark! What you suggested from the article worked. However, I think I may have uncovered the problem. I notice blue ink seems to be everywhere so I think I just have a dud ink tank. So I have removed the dud, filled the empty one, flushed the printhead transport and will let it...

The screen that you show is the normal screen but that is superseded with the 'error' screen now and it cannot be dismissed

Thanks again guymark, Now I only get the error message as I started off with. I can see no back button to try the reset. There is only the on off button and the error message and a question mark.

This documentary is an interesting story that gives the history of planned obsolescence woven in with the story of a guy who discovered a chip that ensured his printer died at a certain point. Enjoy! https://www.youtube.com/watch?v=ZKLip7Q_Y0s

Guymark, Thanks for taking the time to help. I may have allowed the colours to go dry as the cartridges were quite light when I took them out, but I did put refilled cartridges back in. I have refilled the cartridges a number of times so it is possible that the cartridges are "done". There...

I went to print and got a message that the cyan ink was low so I put in a refilled cartridge. Then I got a message the Majenta was low so I put in a refilled cartridge. Then I got the message "There is a problem with printer or ink system. Turn printer off then on. If problem persists contact...

LW1ECP, My HP 8600 has ink tanks for each colour and a separate printhead. The printhead is easy to remove and clean. Thanks to the other posters also, I appreciate the info.

I had a Canon prior to the 8600 and I was much happier with it because it was easier to refill. My next will be a Canon. I also bought an HP laptop. My first and my last. The HD died in well less than a year and I lost Windows 8 in the transition because I am not a Windoze person so did not know...

I've done it a number of times. It is fairly robust.

glprint, Just curious as to why you would leave cleaning to last? It is not difficult and is virtually free except for a bit of lost ink.

Here is a general one for HP printers https://www.youtube.com/watch?v=KH3p2uFalxg From HP: https://www.youtube.com/watch?v=1-lkU5cFwIA Interesting on how it works: https://www.youtube.com/watch?v=yksOVmaxXek How to make a cleaning solution There are many others From the PPL I get my ink from...

I used one of those kits for continuous ink supply and had that problem along with other issues and abandoned that system Could also be a dirty printhead. There are youtubes on cleaning the printhead. I recommend finding a few of these and watching them first. Not all opinions are valid as some...

I have a pro 8600. Not sure if we are talking about the same printer or system, however I removed the part of the printer that holds the print heads and put in in warm running water (sink) and then soaked it till it ran clean and put it back on the computer...

Thanks ISF, i just forund this link which led to the YT https://www.youtube.com/watch?v=t2s8RsA6iF4 I have managed to get my refills to work for now. Edited: by Moderator

If your printer has downloaded these firmware updates can you reset it back to the original firmware?

Hi, I want to print up a booklet and have it bound @ Staples with their metal wire binder. I will be using the booklet for reference, but it won't be heavy usage. I will also have their tab pages added because it is going to have 40 or so sections. I figure maybe 65 wt paper, but what I...

Whenever I hear rattling noises, I pick up the device and slowly tilt it one way or the other and then listen for the location of the sound. Usually it is a screw that fell out, or a piece of plastic that broke or maybe part of the original packing that came with the printer that we missed. It's...

Hi, I get about 6 or 8 hp dialogue boxes on startup (with the printer turned on) trying to get me to buy cartridges from HP and then there are about 3 or 4 dialogue boxes that you have to tread to dismiss. Where is the program that is creating this stuff and how do I dispense with it?

Thanks websnail, So the new cartridges give the problem, or the new printer software? If software, how do I prevent it downloading?