Dudie
Newbie to Printing
- Joined
- Dec 15, 2021
- Messages
- 3
- Reaction score
- 2
- Points
- 3
- Printer Model
- HP Deskjet 2540
I have an HP Deskjet 2540 and naturally it’s not under warranty any longer. Starting 2 days ago when I try to print, I get an error message – Incompatible Ink Cartridge – Tricolor. The cartridge listed above is not intended for use in this printer as it is currently configured.” I have been printing up until this point with no problem. Not always using color but in black to save the color cartridge. Now I get that message and I can’t print. It is an HP Tricolor Cartridge. It has ink in it. I’ve taken out the cartridge cleaned the contacts with a soft cloth. Right now I turned it off and unplugged it. Should I just replace the cartridge? Turned printer back on and still get error message.