Russell Mitchell
Printing Apprentice
Hi All,
I am not sure if I am in the right forum and I am sure someone will put me right on this, thank's
Can someone PLEASE PLEASE HELP??? With an Epson XP600 Paper jam problem.
I have an EPSON XP600 all in one printer running on Windows 7.
It is giving me a constant problem with a paper jam error when I change the Printer Preferences from Text & Image to Photo or Best Photo.
It prints Text & Photo or lower quality OK but any settings above Text & Image always result in a paper Jam. I have tried various quality and thicknesses of paper with no success.
The problem seems to be as follows:- Normal paper feed when printer is set to Text & Image paper is fed through to approx. 45mm with no reverse feed, and prints just fine.
When the printer preference setting are set to Photo or Best Photo the paper feeds through to approx. 20/25mm and then it reverse feeds which results in a paper jam. A paper feed test has been done and there are no problems there, I have checked the Duplex unit and all seems in good order, as it should be.
I have to say Epson are not very helpful with this problem they only suggest solving the problem by the user manual, none of their fault find finding tips work.
ANY help or advice would be most well come.
Regards,
I am not sure if I am in the right forum and I am sure someone will put me right on this, thank's
Can someone PLEASE PLEASE HELP??? With an Epson XP600 Paper jam problem.
I have an EPSON XP600 all in one printer running on Windows 7.
It is giving me a constant problem with a paper jam error when I change the Printer Preferences from Text & Image to Photo or Best Photo.
It prints Text & Photo or lower quality OK but any settings above Text & Image always result in a paper Jam. I have tried various quality and thicknesses of paper with no success.
The problem seems to be as follows:- Normal paper feed when printer is set to Text & Image paper is fed through to approx. 45mm with no reverse feed, and prints just fine.
When the printer preference setting are set to Photo or Best Photo the paper feeds through to approx. 20/25mm and then it reverse feeds which results in a paper jam. A paper feed test has been done and there are no problems there, I have checked the Duplex unit and all seems in good order, as it should be.
I have to say Epson are not very helpful with this problem they only suggest solving the problem by the user manual, none of their fault find finding tips work.
ANY help or advice would be most well come.
Regards,