I tried Canon no-support and asked what I might do. Told them I didn't want to hear, take it to a service center. They did come back with instructions which were the same as I've gotten off the
web site. When I sent it back asking for further help, I was told they could not give it. So much
for Canon. When I do have to replace it I'm going to try to find a company who really give support.
I read several posts and have done the following. Ran the hot water through the print head until it was clean. Let it dry 1 1/2 days then tried printing. Came out blue. Did all the maitenance options 3 times. When doing the Nozzle Check or Print Test Page, color come out fine but where black should be it's a light blue. I checked and re-checked the settings.
In reading posts here I learned of purge unit. Did that to the best of my ability. But no black, just
blue.
Any suggestions on what I should do next ?
Thanks in advance for your help !
web site. When I sent it back asking for further help, I was told they could not give it. So much
for Canon. When I do have to replace it I'm going to try to find a company who really give support.
I read several posts and have done the following. Ran the hot water through the print head until it was clean. Let it dry 1 1/2 days then tried printing. Came out blue. Did all the maitenance options 3 times. When doing the Nozzle Check or Print Test Page, color come out fine but where black should be it's a light blue. I checked and re-checked the settings.
In reading posts here I learned of purge unit. Did that to the best of my ability. But no black, just
blue.
Any suggestions on what I should do next ?
Thanks in advance for your help !