z3100 cannot load paper

cyruspy

Printing Apprentice
Joined
Oct 2, 2022
Messages
18
Reaction score
1
Points
13
Printer Model
DesignJet z3100
Hello!,

I'm having trouble load a papel roll in my Z3100. It starts feeding, and after 3 tries the printer always blurbs a "paper too far from the blue line" message. Any pointers?
 

Classic Shots

Getting Fingers Dirty
Joined
Sep 1, 2018
Messages
19
Reaction score
3
Points
24
Printer Model
canon ix 6540
Look for the blue line on the printer and make sure your paper is loaded aligned with the blue line.
 
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