Xerox Phaser 6250 - Says incorrect paper size needs to be loaded. Maybe driver?

[ozstar]

I have a Xerox Phaser 6250 - and sometimes when I press to print from say Acrobat on the PC, I get an error on the printer that I have to load the specified paper size although the correct size is in the tray.

I am using the 8570 Global Driver. It says its name is Xerox Phaser 6250DP PS

Any ideas please ?

oz

 

[stratman]

Welcome to the forum, ozstar.

One way to figure out your issue is to use Google and type in the exact error message plus your make and model of printer.

There are a number of people with the same or similar issue as you I saw in my Google search on "Xerox Phaser 6250DP PS incorrect paper size". I found some potential solutions but providing the exact error message would be better to finding your solution.

User Manual
http://download.support.xerox.com/pub/docs/6250/userdocs/any-os/en/reference_guide.pdf

Error Messages and Codes
https://deployments.pomeroy.com:1000/PDF/Xerox/Color/Error Codes Xerox Phaser 6250.pdf