Why is my Epson Workforce leaving massive gaps in some pictures?

GemBob

New Printer Member
Joined
Mar 16, 2021
Messages
1
Reaction score
0
Points
0
Printer Model
Epson WF 3620 Oki c711
Id really appreciate any ideas on this one as I'm stumped!

My Espon Workforce 3620 is missing out the middle of some pictures. I print ALOT and have never come across this before. If I print it in 2 up then there is a vertical gap rather than a horizontal gap. This is a jpeg. If I save it as a PDF and print, it will print perfectly. Smaller jpeg files seem to print fine, but my larger jpegs are all doing this.

I have cleared the spool, including deleting the files in the spool folder. Stopped and started the spooler service numerous times with admin privileges. Turned off and uplugged both my laptop and printer to clear any memory. Uninstalled and reinstalled the printer. The only other thing to try is using a usb connection rather than Wifi which I will do next, but this isn't a fix as my desk is not next to my printer.

I print every single day and this just suddenly started.

I'd really appreciate any ideas as all I seem to find when googling is print head issues.

4c5acba62e524d2fb36c16f8e2656817
 

stratman

Printer VIP
Platinum Printer Member
Joined
Apr 19, 2007
Messages
8,712
Reaction score
7,163
Points
393
Location
USA
Printer Model
Canon MB5120, Pencil
Top