We've recently bought the i960 printer after checking out your excellent web site. We also ordered and received 6 refill packages from Inkgrabber. Now I compare same photos printed on our old Canon i850 with refill ink ( syringe etc.) with photos printed on the i960. The photos on the i850 are perfect, but on the i960 the skintones are definitely red! Same paper: Kirkland Professional Glossy Photo Paper. Printers set on same settings: Photo Per Pro, High, Auto. What am I doing wrong?? Please help! Eva