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Problem with refillable ink cartridge on an epson wf3620

Discussion in 'InkJet Continuous Flow Systems' started by djkokalis, Aug 20, 2018.

  1. Aug 20, 2018
    djkokalis

    djkokalis Getting Fingers Dirty

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    Hello there.
    I have used refillable ink cartridges on my epson wf3620 for a few years now and I didn't have any issue with them. The past few days the black colour doesn't print correctly. I have tried the head cleaning utility but it doesn't seem to work.
    Is there anything else you think I should do to fix it?
    I am attaching both photos of the Nozzle check and the ink cartridges themselves. I am using dye based ink
     

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    The Hat likes this.
  2. Aug 20, 2018
    Ink stained Fingers

    Ink stained Fingers Printer Master

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    is the black ink as well a dye ink - or pigment ink like in lots of Epson home office printers ? You may download
    and use the WicReset utility which offers you a function 'Ink charge' which is effectively a long cleaning cycle. Don't use it multiple times unless you see a real improvement, it otherwise just fills up the waste ink bin. Please print a nozzle check before and after each of such cleaning cycle to check for two details - does the number of missing nozzles drop and are the still missing nozzles at the same location or do they move around ? Missing nozzles moving around are not really clogged in most cases but there is an issue with the ink flow or small air bubbles trapped here or there .
     
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  3. Aug 20, 2018
    djkokalis

    djkokalis Getting Fingers Dirty

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    All inks are dye based. Both black. Will try wicreset utility as soon as I can and will come back with updates. Thanks for the tip
     
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  4. Aug 21, 2018
    djkokalis

    djkokalis Getting Fingers Dirty

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    You were right and thank you so much. I have tried the ink charge once and works perfectly. This is before and after the ink charge
     

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