Printer not printing black, Clean Printhead didn't help

RuthELF

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HP Deskjet 3520
Hi, I have a HP3520 printer that suddenly stopped printing black. I had a similar problem last year, though it arose more gradually, and it eventually resolved after a lot of Clean Printhead actions. But I have done several Clean Printheads today with no visible effect. Colours are printing fine.

I took a photo of the printheads and cartridges. Do you think they are clogged? The black (not working) looks similar to the yellow (which is working) to me.

Or is it more likely a software problem? It is quite an old printer but was working OK at the weekend...

We had a paper jam (successfully sorted out) between the last successful print and this problem, but I really don't see why that should have caused this problem.

Thanks for any advice!!
 

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The Hat

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Hi, I have a HP3520 printer that suddenly stopped printing black
Not knowing to much about HP printers, but could it be that you have no ink left in the black cartridge, try putting in a new cart and see how that goes..;)
 
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