Possible firmware issue on Pro-1000

TheBaldEagle

Printing Apprentice
Joined
May 4, 2018
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Printer Model
Canon/Imageprograph Pro-1000
I've had the printer a little over a month. First noticed the strange behaviour about a week ago.
Firmware version is 2.060. I noticed that all the "registered" media types shown in the Media Configuration Tool would not display on the LCD of the control panel. It's when I selected page size and media type through the printer control panel that I noticed. I've worked with Canon Canada tech support; we determined that all the selected media types are in fact registered in the printer. However, all registered ones won't show on the LCD. Also, only one of two custom media types shows.
Has anyone else noticed this behaviour?
 
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