1. Dismiss Notice
  2. Picture Of The Week (POW) Information and Submissions
    CLICK HERE!
    (if you are logged in, this notice can be dismissed using the "x" to the top right of the notice)

    Dismiss Notice
  3. Official PK Poll: Is there any future in refilling?
    CLICK HERE!
    (if you are logged in, this notice can be dismissed using the "x" to the top right of the notice)

    Dismiss Notice
  4. PK Featured Thread: New Light Standard Design - Ongoing Update
    CLICK HERE!
    (if you are logged in, this notice can be dismissed using the "x" to the top right of the notice)

    Dismiss Notice

Pixma Pro 1 - no power problem

Discussion in 'Canon InkJet Printers' started by DoMiester, Jan 31, 2019.

  1. Jan 31, 2019
    DoMiester

    DoMiester Print Lurker

    Joined:
    Jan 31, 2019
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    2
    Location:
    Dublin 6
    Printer Model:
    Pixma Pro 1
    Hello all, A newbie here with a sad problem!

    Just recently bought a secondhand PIXMA pro 1. It arrived yesterday and will not power on. I have tried searching the web but can’t find much information on how to troubleshoot this problem.

    The printer wasn’t very expensive but I understood it was working. As it weighs a lot the carriage is probably going to be high to return it. A Canon technician will also cost and could be a case of good money after bad.

    Im quite handy and wanted to try a few things to see if I could establish what the problem might be before taking any next steps. Any help appreciated in trying to troubleshoot and ultimately fixing the issue.

    Thanks Dom
     
  2. Jan 31, 2019
    The Hat

    The Hat Printer VIP Moderator

    Joined:
    Jan 18, 2010
    Messages:
    11,530
    Likes Received:
    5,330
    Trophy Points:
    403
    Location:
    Wicklow Ireland
    Printer Model:
    Canon were, BUT 3D is better..
    Hi @DoMiester and welcome, Firstly you have been sold a very large heavy Lemon, the fact that it wont turn on is proof of that, and been handy is not a good accolade either, this printer does not like intruders, it knows how to fight back.

    The best suggestion I can give you to save a lot of time, is to dump it in the trash, because sending the printer to a Canon Authorised dealer would be a complete no, no, and a new Pro 1 would nearly be as cheap.

    But if you want to suffer the courier cost, the repair bill, the accessories bill and the return courier costs to get the printer back, then think again, the best option is to get a Pro 10 and put this awful experience behind you..

    Sorry I couldn’t be more helpful..
     
    stratman likes this.
  3. Jan 31, 2019
    websnail

    websnail Printer VIP Platinum Printer Member

    Joined:
    Oct 27, 2005
    Messages:
    3,308
    Likes Received:
    785
    Trophy Points:
    317
    Location:
    South Yorks, UK
    Printer Model:
    Epson, Canon, HP... A "few"
    Stupid question but I'm assuming you've tried changing the fuse in the plug... assuming it's a model that has a fuse in the power lead.
     
  4. Feb 1, 2019
    DoMiester

    DoMiester Print Lurker

    Joined:
    Jan 31, 2019
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    2
    Location:
    Dublin 6
    Printer Model:
    Pixma Pro 1
    Hi @The Hat - don't hold back lol...
    I think you are probably right unfortunately! Also I see you are a local lad so I guess you know the price of service techs in the area!

    @websnail I tried a different cable last night with no luck!

    I was looking at the power supply unit which seems to be held in by a couple of plastic nail type fixings, I read somewhere that removing it might reset the printer but I have no idea how to get these out as they don't accept any of my small screwdriver heads! Any ideas?

    I think its stuffed which is sad because I was looking forward to running a few top quality photographs off it!

    @The Hat - why do you recommend the Pro 10 over the Pro 1? What I would really like is the Pro 1000 but it is a hefty price!
     
  5. Feb 1, 2019
    The Hat

    The Hat Printer VIP Moderator

    Joined:
    Jan 18, 2010
    Messages:
    11,530
    Likes Received:
    5,330
    Trophy Points:
    403
    Location:
    Wicklow Ireland
    Printer Model:
    Canon were, BUT 3D is better..
    The cost of repair to the Pro 1 is so prohibitive, that you’d properly get a new Pro 10 for less, the Problem with getting a Pro 1000 is: you’d run out of wall space very quickly, A3 prints are bad enough... ;)
     
    palombian likes this.
  6. Feb 2, 2019
    palombian

    palombian Printer Master

    Joined:
    Feb 4, 2014
    Messages:
    926
    Likes Received:
    1,047
    Trophy Points:
    227
    Location:
    Belgium
    Printer Model:
    Pro9500II, MAXIFY MB5350
    Only the number of posts about Pro 1 problems says enough.

    How many about the Pro10 (or the Pro9500) ?
     
    The Hat likes this.
  7. Feb 3, 2019
    Artur5

    Artur5 Print Addict

    Joined:
    Jan 24, 2011
    Messages:
    189
    Likes Received:
    157
    Trophy Points:
    168
    Printer Model:
    Canon Maxify 5150,Canon Pro10s
    I tend to agree about the Pro1, but don’t tell it to @The Hat..:D

    Problem with the Pro1000, apart from foot print, is that it isn’t intended for domestic use. Anything else than OEM ink seems a bad idea if you want to stay away from trouble, ARC apparently don’t work very well ( see Jtoolman last videos), single use chips are expensive and we all know about OEM ink cost.
    If you live in the USA, big ink tanks for the Pro2000 can be purchased at reasonable prices and the ink transferred to smaller Pro1000 cartridges. Jtoolman does that. Even so, it’s much more expensive than PC or Octoinkjet inksets for Pro10/Pro100.

    Professional users selling prints can afford the cost of consumables because they charge it to the customer. People like many of us, who doesn’t makes any profit, must be prepared to spend a considerable amount of money to run properly a Pro1000; much more in the long term than the price paid for the printer itself.
     
    The Hat and palombian like this.
  8. Feb 3, 2019
    mazy_pishi

    mazy_pishi Printing Apprentice

    Joined:
    Nov 11, 2018
    Messages:
    7
    Likes Received:
    2
    Trophy Points:
    14
    Location:
    Iran- Mashhad
    Printer Model:
    Epson T50-P50-R270-1410-L800
    If its dead it could be either from power supply or the main board unit AKA formatter board.
    A sudden loss is mostly from power supply unit which it could be repaired.
    Post a picture of it maybe I could help.
     
  9. Feb 3, 2019
    The Hat

    The Hat Printer VIP Moderator

    Joined:
    Jan 18, 2010
    Messages:
    11,530
    Likes Received:
    5,330
    Trophy Points:
    403
    Location:
    Wicklow Ireland
    Printer Model:
    Canon were, BUT 3D is better..
    There is nothing wrong with the O/P Pro 1 printer mechanically or electronically, its purely software related and deliberate and only a trip to Canon Service will revive the beast.. :(
     
  10. Feb 4, 2019
    stratman

    stratman Printer VIP Platinum Printer Member

    Joined:
    Apr 19, 2007
    Messages:
    6,187
    Likes Received:
    4,316
    Trophy Points:
    373
    Location:
    USA
    Printer Model:
    Canon MP830, Pencil
    A DOA (Dead On Arrival) printer should be grounds for refund. If you paid with a credit card or service like PayPal then contact them and dispute the purchase if the seller does not provide reasonable remedy. There may be other legal remedies available in your location.

    Give the seller a chance to fix this first. If he does not then do not delay communicating with your credit card company or others that may help. You might want to communicate the situation with your credit card company or other service involved in the transaction now in order to get the ball rolling. They may add a little pressure on the seller to remedy.
     
    jddriver and palombian like this.

Share This Page