Paper Jam errors New Epson XP3800

ramboagain1947

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Im setting up a brand new XP3800...the error notice that it has a paper jam with no paper in it...can I reset or clear it ?
 

stratman

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I am not an experienced with Epson. However, if you have followed all set up instructions to the letter then I recommend you call Epson Tech Support ASAP.

If the printer is brand new then it is under warranty. You should call Epson Tech Service for assistance and/or exchange of a potentially defective printer rather than asking for assistance on the forum. Start a service trail in case the error resolves but future problems surface in order to make a claim of a lemon. Protect your investment.
 
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stratman

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YW. Take care.
 

ramboagain1947

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BTW...I called EPSON in Long Beach Ca, talked for 30 min, was transferred to the Philippines where they issued a free unit, and will overnight FedX to me, and I may keep the Brand New 6 ink cart !
all in all, not a bad day!
Stay Safe
 

stratman

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That is great news. Epson deserves recognition for taking proper care of you!

Well done, rambo. :clap
 

ramboagain1947

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I am an "OE" lover Epson Ink, papers, scanner, been using it for 20 yrs...
printers last average 3 to 5 yrs with me......
 
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