Missing Email notifications

PeterBJ

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I normally get an Email notification when somebody starts a conversation with me or posts a reply in a conversation.

I got an Email when I got a conversation on Jan 26, but no Email for conversations started on May 15 and May 25. I miss the Email notification but luckily the little red alert numbers in the upper right corner still show at log in.

I don't think I inadvertently have changed any settings, this is from the settings, I don't see anything wrong?

Notifications.jpg
 

The Hat

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Hi @PeterBJ, you’re not alone with site setting going astray, but I got the opposite problem to you, I am getting notification on all sorts of things that I don’t have set in my Messaging Preferences, and Management says nothing has change, but I will notify them again for you...:caf
 

PeterBJ

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Thank you for the info. I also subscribe to the forum newsletter, and it seems to be sent out weekly. Do you know if newsletters were sent out at May 16th and May 23rd?
 

The Hat

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Ops, :duc there wasn’t one sent on the 16th May, but the 23rd did make it, I reckon you’re the only one that noticed the missing issue, they should have Volume labels on them, we’ll have to kick some ass for this...
Thanks Peter...
I can’t give you a link to the 16th. either, because the Muppets completely forgot to publish one that week...
Sent the 23rd. to you...;)
I wonder if @Nifty knows about this..:hide
 

stratman

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Nice 2 hour reply time from @The Hat :caf
 

Nifty

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I got an Email when I got a conversation on Jan 26, but no Email for conversations started on May 15 and May 25
That's odd. Any chance they got filtered into a spam box? Have they completely stopped, or just a gap? Meaning: is the problem consistent and/or still happening? Is it isolated to specific conversations? I'll send you a test.

I got the opposite problem to you, I am getting notification on all sorts of things that I don’t have set in my Messaging Preferences
This should be a much easier problem to solve. Let me know which specific items you don't want to receive notification emails on and I'll show you where to toggle the setting.
 

PeterBJ

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I received the test conversation, but sadly no Email notification, not even in the spam folder. It seems the notification has stopped.
 

Emulator

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While on this topic, is there a way of turning off this:



It persists in appearing even when repeatedly rejected?
 

Nifty

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Odd, do you get it even when you're logged in?

Also, when you "reject" it, are you clicking the "X" or are you clicking "No, thanks"?

upload_2018-8-13_13-40-7.png
 

Emulator

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I have tried all the permutations.
 
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