1. Dismiss Notice
  2. Picture Of The Week (POW) Information and Submissions
    CLICK HERE!
    (if you are logged in, this notice can be dismissed using the "x" to the top right of the notice)

    Dismiss Notice
  3. Official PK Poll: Is there any future in refilling?
    CLICK HERE!
    (if you are logged in, this notice can be dismissed using the "x" to the top right of the notice)

    Dismiss Notice
  4. PK Featured Thread: A Real Cool Upgrade to Improve your 3D Printing...
    CLICK HERE!
    (if you are logged in, this notice can be dismissed using the "x" to the top right of the notice)

    Dismiss Notice

Hp Designjet T120

Discussion in 'InkJet Continuous Flow Systems' started by Max64, Aug 10, 2018.

  1. Aug 10, 2018
    Max64

    Max64 Newbie to Printing

    Joined:
    Aug 10, 2018
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    7
    Printer Model:
    HP Designjet T120
    I have a Hp Designjet T120 24" wide format printer with firmware APP2CN1733AR i am having issues trying to install Ciss Ink System or compatible cartridges. It keeps reading damage or missing cartridges. Can anyone help
     
  2. Aug 10, 2018
    stratman

    stratman Printer VIP Platinum Printer Member

    Joined:
    Apr 19, 2007
    Messages:
    5,421
    Likes Received:
    3,581
    Trophy Points:
    373
    Location:
    USA
    Printer Model:
    Canon MP830, Pencil
    What is the specific error message?

    It appears there is a firmware update for your printer.

    Usually, the forum recommends people to NOT update their firmware unless there is a specific reason to update, ie fix an issue they are experiencing or to provide an added function you want that you do not have currently.

    However, an experience I had with a friend's HP 8610 may be reason for you to update the firmware. My friend ran out of ink and the aftermarket compatible cartridges he bought from a reputable local shop would not print. They were recognized as full in the HP ink level utility but attempts to print resulted in an error. the solution was to update his printer's firmware. Success!

    It appears that HP is much kinder to those who use aftermarket compatible cartridges than some other printer manufacturers.

    I have no recommendations about using a CISS with your printer.

    Knowing the specific error messages you are receiving would be helpful to know before absolutely recommending you update your firmware to allow for compatible cartridge use.
     
    The Hat likes this.
  3. Aug 10, 2018
    Ink stained Fingers

    Ink stained Fingers Printer Master

    Joined:
    Dec 27, 2014
    Messages:
    2,727
    Likes Received:
    2,826
    Trophy Points:
    243
    Location:
    Germany
    Printer Model:
    L310, L382, L800, Pro 7600
    HP has published a firmware update for a wide range of HP printers , all major model families including the T120
    https://support.hp.com/de-de/document/c06097712 are affected.
    This nevertheless won't fix your problems.
    yes and no - HP is playing similar tricks as all the other manufacturers to prevent usage of aftermarket cartridges, using serial numbers, preventing use of resettable chips whatever. It all depends on the overall age of the produt family and its market penetration. a specific HP user forum or suppliers of such CISS and cartridge equipment should be able to tell you what is possible. If you purchased the CISS as new and it won't work as promised you may return it to the supplier or get an updated version or whatever - you purchased a model with the promise that it works.
     
    stratman and The Hat like this.
  4. Aug 10, 2018
    stratman

    stratman Printer VIP Platinum Printer Member

    Joined:
    Apr 19, 2007
    Messages:
    5,421
    Likes Received:
    3,581
    Trophy Points:
    373
    Location:
    USA
    Printer Model:
    Canon MP830, Pencil
    What I learned from this encounter was HP released a firmware update that allowed use of compatibles for my friend's HP 8610. It wasn't the first time that HP did this according to the people at the refill ink shop. Any other manufacturer done the same?

    Maybe HP created the problem in the first place, but they corrected it and that should be recognized.

    It also should not hurt according to the description:

     
  5. Aug 10, 2018
    stratman

    stratman Printer VIP Platinum Printer Member

    Joined:
    Apr 19, 2007
    Messages:
    5,421
    Likes Received:
    3,581
    Trophy Points:
    373
    Location:
    USA
    Printer Model:
    Canon MP830, Pencil
    One other thing from my experience with the ink refill shop folks... If the pins or contacts on the printer that the cartridge plugs into are damaged or bent then you will also get an error message. Same goes for damage to the electrical contacts on the cartridge.

    One issue with refilling the HP 95x cartridges is that the gold contacts can become scratched over time and then the cartridge will not be recognized.

    These issues may not apply to you but it might be a good thing to check the contacts on the printer and cartridges.
     
    The Hat likes this.

Share This Page