Help please CANON PIXMA iX6850

yachimata1

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Canon PIXMA ix 6850
Hello everyone.

I am new here so please can anyone help me. My printer has broken and I wonder if there is anything I can do.

There is a part next to the waste ink pad that has broken. The waste ink pad is permanently raised so when the carriage tries to return to the parked position its hitting the waste ink pad as its permanently raised. Is there a way of lowering the waste ink pad ?
I am new here so if I did anything wrong, I'm sorry. I'm an elder so please can someone give some help. Thanks
 

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