Epson ET-3600

swcoulthurst

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Hi. I have an EcoTank 3600. I haven't used it for a while due to relocating to another country. The printer wont print and displays a fault 'PRINTER ERROR 031004'. I can't find this error code anywhere, could anyone advise and a possible fix. My black ink is low but don't really want to fill it in case I have to take it out again and the mess involved.

Thanks in advance
 

Ink stained Fingers

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If the internet search does not yield a good explanation for the error code you may have to get the service manual - e.g. via 2manuals.com
 

swcoulthurst

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On the internet I can't find the fault code listed at all. I contacted Epson who said "it looks like it needs servicing" at £118.80. Return to base and 15 days turn around, but also said if not repairable it would be sent back unrepaired. No mention of what the fault code is.
 
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Ink stained Fingers

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You may run the status report with the WICReset utility which provides a short description to a range of critical errors.
 
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