Thanks to The Hat and this forum, my printer is now printing!
I've partially taken apart the printer, it was probably not really useful, but now I know what's inside:
• removed the two side covers
• removed the two rear covers
• removed the main case
and surprisingly the printing head was free...
• I've got (and read) the service manual
• I've downloaded Service Tool v3400 and I'am able to run it on my Mac via CrossOver
• I've received my print head this morning, as you can see.
• I'm not afraid
Thanks a lot, I will notice you when I will receive the print head.
I see you are in Co. Wicklow,
I bought this printer because I was in 2015 invited to exhibit in Carrigaholt Co. Clare (and in Caherdaniel Co. Kerry) :)
Have a nice day !
Thanks a lot for your help !
I would like to know how a printer can print absolutely perfect prints and suddenly decide than the head need to be changed. Is there something to do to clear the defect and try to print (just to verify if the head is really faulty) ?
Printer bought in 2015 for an exhibition, I don't know how many prints (mainly A3 or A3+ matt B&W prints). The printer was not used for the last 3 years (COVID). I was planning an exhibition for next december, so I plug it last week, and got the error.
After trying some tricks, the error...
If it's too short, a little bit more:
I'm a retired mathematics teacher, and interested in photography (since my summer job in a Kodak factory in the 70's). I print for exhibition, and I'm a recent victim of the infamous B200 error.