Pro9000 Mark11 Cartridges all flashing except 1, won't print

Helen Basler

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I had a cartridge low last week and changed it. Shut printer cover and proceeded to print a page. got message cartridge not recognized. opened cover and all cartridges except 1 were flashing. i changed all 1x1 and still won't print. i had been using generic cartridges for long time. i had a few genuine cartridges and they flash and say not recognized also. forgot to say, while changing cartridges I found 1 i had installed a week before that still had the strip of tape on it:(
any suggestions?
 

Emulator

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Turn the printer on and remove all the cartridges. Turn the printer off at the mains supply. Reset/refill all your cartridges. Refit the cartridges. Turn the printer on. Report back on the result.
 

Emulator

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Well done Helen, you have now contributed a "success" to the Printer Knowledge base.:)
 

Helen Basler

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Well thanks and I want to say, I am going back to refilling the cartridges! I used German method for several years and loved it, but had trouble with a cartridge last year and bought the generics...mistake:( Thanks again
 
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