paper stuck

I have an Epson Surecolor P900 printer that is giving me a paper jam error as soon as I turn the printer on. Its not loaded with any paper at all. I used this printer 3-4 times before shipping it across country packed correctly in its original packaging. It arrived seemingly undamaged, only...

I just got new Epson ET-2750 last month. Yestrday, after finishing the printing job and before I managed to pull the page out, the printer pulled the page back in and stopped. The page is still inside, but I can't even see it, even though I opened the lid. I turned it off and on again, but it's...